Privacy Policy

Who We Are

EurexaLabs is an online retailer based in The Netherlands. Our website address is: https://eurexalabs.com

Information We Collect

Information You Provide

Account Information: Name, email address, and password when you create an account
Order Information: Billing and shipping addresses, phone number, and payment information
Communications: Messages sent through our contact forms, email, or social media

Information We Collect Automatically

Website Usage: Pages visited, time spent on site, and general location data
Cookies: Small files that help improve your browsing experience

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Send newsletters (only if you subscribe)
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

Payment processors (to process transactions securely)
Shipping companies (to deliver your orders)
Legal authorities (when required by law)

Your Rights (GDPR)

As a resident of the EU, you have the right to:

Access your personal data
Correct inaccurate information
Delete your data (right to be forgotten)
Restrict or object to processing
Data portability (receive your data in a usable format)

To exercise these rights, contact us at: privacy@eurexalabs.com

Cookies

Our website uses cookies to:

Remember your shopping cart items
Keep you logged in
Analyze website traffic
Improve user experience

You can disable cookies in your browser settings, but this may affect website functionality.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We keep your information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes

If you subscribe to our newsletter, we will use your email address to send product updates and exclusive offers. You can unsubscribe at any time using the link in our emails.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this privacy policy or your personal data, contact us:

Email: info@eurexalabs.com
Telegram: @eurexalabs

Complaints

If you believe we have not handled your personal data properly, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

This privacy policy is designed to comply with GDPR and Dutch privacy laws. For specific legal advice, consult with a privacy law attorney.